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Reasons of After Sale Services by a Trader

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Reasons of After Sale Services by a Trader

Question

Explain four reasons why a trader may offer after sale services to the buyer.

Answer

i. To show customer's how to handle sophisticated products
ii. To keep track of the performance of the product
iii. To improve corporate image as competitive edge
iv. To generate additional income to the firm through sale, spare parts and provision of series
v. To attract more customer
vi. To offer specialized transport - where the firms is the only one with such transport service.